blogheader.png

Posts Tagged ‘ new home sales ’

Houston Agent: Revere Sales

February 28, 2013


Sales woman-Houston Agent-Revere the Art of Sales-Jason Forrest“Reverence is a special word, conveying an intangible but intense passion and respect for something or someone. Do you revere the science and the art of a well-executed sales process?” To read more about Jason’s article in the Houston Agent, click here

 

JASON FORREST (named one of 2012’s Top Young Trainers for Training magazine–a national, industry-wide publication) is an expert at creating high-performance sales cultures through complete training programs. He incorporates experiential learning (rather than theory) to increase sales, implement cultural accountability, and transform companies into sales organizations. A sales professional at heart, Forrest is the author of two previous books. Forrest’s competitive distinction is his behavior-modification approach (which focuses on people, process, and presentation) and his focus on culture change.

ABOUT FORREST PERFORMANCE GROUP

Forrest Performance Group specializes in culture change and creating urgency within sales teams and management. Forrest PG’s competitive distinction is its behavior modification approach as applied to a variety of programs, education, seminars and sales coach training offerings all aimed at dramatically improving sales force success.

Note from Jason Forrest: Take your Trash Talk to the Curb

January 25, 2013

Sales Pros:Business Race-Competition-Sales Pros-Jason Forrest-Forrest Performance Group

You may not think you do it, but in new home sales, whenever you talk negatively about your competitors, it can come across like trash talk. And that only hurts you because:

1. It wastes energy:

Whenever you spend time focusing more on the competition’s flaws than on your strengths,  you are wasting your time and energy. Talking about why they shouldn’t buy from someone else brings the atmosphere down. On the other hand, focusing on why they need to buy from you brings the energy and enthusiasm up.

2. Trash talk counteracts your prospect’s motivation and hope:

Buying a new home is a big decision and buyers need to feel certainty in order to move forward. If they leave you with a vague feeling of negativity, then they will attach that feeling to the overall decision. They may not even understand where it came from, but if people leave your sales office saying they just didn’t have a good vibe, they’ll go right around the corner to a competitor.

3. The Law of Persuasion works against you:

Coming across as defensive ends up making the customer wonder why you’re so worried about the competitor, giving that competitor the edge. Your prospect thinks, “Wow, Mr. Sales Pro was really worried about Brand X, I better go find out why the other builder is so special.”

You’ve got enough working against you–don’t add your own trash talk! The solution? Just know every single reason why you rock and why people choose you. And talk about that.

Here’s to earning what you’re worth!

Jason Forrest

JASON FORREST (named one of 2012’s Top Young Trainers for Training magazine–a national, industry-wide publication) is an expert at creating high-performance sales cultures through complete training programs. He incorporates experiential learning (rather than theory) to increase sales, implement cultural accountability, and transform companies into sales organizations. A sales professional at heart, Forrest is the author of two previous books. Forrest’s competitive distinction is his behavior-modification approach (which focuses on people, process, and presentation) and his focus on culture change.

ABOUT FORREST PERFORMANCE GROUP

Forrest Performance Group specializes in culture change and creating urgency within sales teams and management. Forrest PG’s competitive distinction is its behavior modification approach as applied to a variety of programs, education, seminars and sales coach training offerings all aimed at dramatically improving sales force success.

 

 

Take the Lead: Your Next Move

January 8, 2013

What’s your next move?  Chess-Next Move-Jason Forrest-Forrest Performance Group

Now that the excitement of confetti, the countdown to midnight, and the welcoming of the New Year have subsided, what new strategies will you implement 2013? Are there tactics you vowed to use last year that you would like to recommit to this year?

Don’t wait for inspiration to hit you. Create urgency in your goals now.

In 2013:

Focus on your buyer’s needs: As an X Factor sales professional, your objective is not just the sale, but to accomplish the customers’ mission to improve their lives. When you do that, the sale often follows.

Prioritize your goals: What strategy will help you improve the most, and what goal can you afford to focus on the least? Consider last year. If something worked, keep doing it. If it didn’t, try a new approach. Whatever you choose, commit.

Use your resources: Resources like Forrest PG’s new home sales training program and its up-to-date strategies will lead you to more confidence in your everyday sales process.

Hold yourself accountable: It’s great to have someone beside you (a coach, a spouse, a boss), but the real question is: How bad do YOU want it?

What will you take from last year’s failures and successes to develop your sales process in 2013?

Focus. Prioritize. Plan.

 

 

 

JASON FORREST (named one of 2012’s Top Young Trainers for Training magazine–a national, industry-wide publication) is an expert at creating high-performance sales cultures through complete training programs. He incorporates experiential learning (rather than theory) to increase sales, implement cultural accountability, and transform companies into sales organizations. A sales professional at heart, Forrest is the author of two previous books. Forrest’s competitive distinction is his behavior-modification approach (which focuses on people, process, and presentation) and his focus on culture change.

ABOUT FORREST PERFORMANCE GROUP

Forrest Performance Group specializes in culture change and creating urgency within sales teams and management. Forrest PG’s competitive distinction is its behavior modification approach as applied to a variety of programs, education, seminars and sales coach training offerings all aimed at dramatically improving sales force success.

Happy Thanksgiving!

November 22, 2012

Hope the day was great.Thanksgiving meal-Jason Forrest-Forrest Performance Group

Share your favorite memory or menu item below.

 

 

 

Contributed by Jason Forrest
One of Training magazine’s Top Young Trainers of 2012, Jason Forrest is an expert at creating high-performance sales cultures through complete training programs. He incorporates experiential learning to increase sales, implement cultural accountability, and transform companies into sales organizations. Forrest is a sales trainer, management coach, regularly featured speaker at national conferences and professional association events, member of the National Speakers Association’s Million Dollar Speakers Group, and a published author. His newest book, Leadership Sales Coaching, will be available later this year. Learn about our new home sales training programs at http://www.forrestperformancegroup.com.

A Sandy Sale

October 31, 2012

Higher Red Arrow-Moving up-Success-Jason Forrest-Forrest Performance GroupOn the east coast, people are reeling from Hurricane Sandy–the Frankenstorm that sent high winds and flooding waters to cities  like New York City and heavy snows to nearby states like North Carolina. Our hearts go out to all those affected.

But while Sandy is on people’s minds near and far, one sales professional in Maryland is keeping his eye on the prize. His coach, Adam referred to the sales pro as “Hurricane Taylor” saying, “Rather than spending the day watching CNN and fretting about the weather, [Mike] worked the phones. Even though he lives an hour away from the model, and is close to the bay (aka, storm surge central) he tried to talk [the prospects] into meeting him at the model [during the storm].” They agreed to meet the next day and within a few hours, the deal was complete.

Now that’s an x factor sales professional right there. Congrats to Mike and Adam, for an x factor sale. As Adam said, “You made it rain and we couldn’t be more proud.”

 

Contributed by Jason Forrest
One of Training magazine’s Top Young Trainers of 2012, Jason Forrest is an expert at creating high-performance sales cultures through complete training programs. He incorporates experiential learning to increase sales, implement cultural accountability, and transform companies into sales organizations. Forrest is a sales trainer, management coach, regularly featured speaker at national conferences and professional association events, member of the National Speakers Association’s Million Dollar Speakers Group, and a published author. His newest book, Leadership Sales Coaching, will be available later this year. Learn about our new home sales training programs at http://www.forrestperformancegroup.com.

Sell the Dream

October 9, 2012

Lake-America-Jason Forrest-Forrest Performance GroupIn the 1800s, homesteaders staked their claim on free land; agreeing to improve it and to live on it for at least five years.

While we may not have to face the same obstacles they faced in the 1800s, like disease and ready access to water, we also don’t have access to free land. But the idea of staking our claim in the American dream remains strong.

Homeownership means more than just providing shelter for ourselves and our families—it provides a reliable, long-term investment and it means staking our own claim in the American dream. Don’t just sell the home, sell the dream!

Contributed by Jason Forrest, new home sales trainer/coach

One of Training magazine’s Top Young Trainers of 2012, Jason Forrest is an expert at creating high-performance sales cultures through complete training programs. He incorporates experiential learning (rather than theory) to increase sales, implement cultural accountability, and transform builders into sales organizations that build homes. A sales professional at heart, Forrest is the author of Creating Urgency in a Non-Urgent Housing Market and 40-Day Sales Dare for New Home Sales. As a consultant for many of the leading homebuilders in the United States, Canada, and Australia, Forrest’s competitive distinction is his behavior-modification approach (which focuses on people, process, and presentation) and his focus on culture change.  Learn about our new home sales training programs at http://www.forrestperformancegroup.com.

Of power, discrimination, and the iPhone

September 22, 2012

The iPhone 5 came out today and loyalists are standing in line all over the world to get their hands on their very own. But there’s iphone5-front-back Jason Forrest Forrest Performance Group new home sales training sales trainer real estate creating urgency transformingevidence that salespeople are pushing customers away from the iPhone.

This highlights an x factor sales professional’s power to persuade. But, as Spiderman’s Peter Parker knows all to well, “With great power comes great responsibility.” In this case, are salespeople helping their customers find the right product for their needs or are they so motivated by money that it clouds their process? The difference between manipulation and persuasion is intent.

Sometimes companies give sales professionals a bonus for selling a particular product even though we also tell them not to be pushy salespeople. But does providing a spiff make sales professionals view every prospect through that lens?

I believe there’s a paradox of selling–the more you focus on trying to sell something, the less you sell. But the more you focus on understanding and accomplishing your customer’s mission to improve their life, the more you will sell. When you lock on to selling a particular product, it can make you unable to see the customer’s real needs. And if you can’t really see or hear the reason they want to buy, it sure makes it hard to persuade.

So it’s your turn to weigh in:

1. It’s been proven that spiffs like this increase performance. But is it sustainable long-term?
2. What would you do (either as a sales pro or a sales coach) if this was your organization?
3. As a sales pro, are you influenced by these types of spiffs? How much does your selling preference have to do with incentives?
4. Is steering customers toward a product other than what they’re looking for doing what’s right for the client?
5. And of course…if you have the new iPhone in hand…whaddya think?

 

Contributed by Jason Forrest, new home sales trainer/coach

Jason Forrest (named one of 2012′s Top Young Trainers for Training Magazine–a national, industry-wide publication) is an expert at creating high-performance sales cultures through complete training programs. He incorporates experiential learning (rather than theory) to increase sales, implement cultural accountability, and transform builders into sales organizations that build homes. A sales professional at heart, Forrest is the author of Creating Urgency in a Non-Urgent Housing Market and 40-Day Sales Dare for New Home Sales. As a consultant for many of the leading homebuilders in the United States, Canada, and Australia, Forrest’s competitive distinction is his behavior-modification approach (which focuses on people, process, and presentation) and his focus on culture change.  Learn about our new home sales training programs at http://www.forrestperformancegroup.com.

X factor sales professionals own it

August 17, 2012

This is an x factor sales pro, who took a lesson from our new home sales training and development programs and made it her own. And, according to her sales coach, it’s having amazing results. Go Peg!

Contributed by Jason Forrest, new home sales trainer/coach

Jason Forrest (named one of 2012′s Top Young Trainers for Training Magazine–a national, industry-wide publication) is an expert at creating high-performance sales cultures through complete training programs. He incorporates experiential learning (rather than theory) to increase sales, implement cultural accountability, and transform builders into sales organizations that build homes. A sales professional at heart, Forrest is the author of Creating Urgency in a Non-Urgent Housing Market and 40-Day Sales Dare for New Home Sales. As a consultant for many of the leading homebuilders in the United States, Canada, and Australia, Forrest’s competitive distinction is his behavior-modification approach (which focuses on people, process, and presentation) and his focus on culture change.  Learn about our new home sales training programs at http://www.forrestperformancegroup.com.

Maximizing marketing events

July 4, 2012

Marketing events are supposed to do more than get people through a sales office door. As a sales professional, it’s your job to make a match Forrest Performance Group new home sales training and development new home sales trainer Jason Forresttake it to the next level and maximize the opportunity. Here’s a formula and sample scripts to follow to make sure marketing events are money makers:

Invite your top ten prospects as well as the existing homeowners you have a good connection with.
Be the connector:

This starts with building community. After you’ve done that, you can invite current homeowners to your event and then connect them with your top prospects. Make them feel welcome and comfortable by finding similarities.

Use the rule of three–introduce a prospect to three different owners and share three things about them. For example, “Mr. Prospect, I’d like to introduce you to Mr. Homeowner. Mr. Homeowner has been living here now for six months and you guys have a lot in common. You’re both doctors with young children and you’re both originally from the east coast.”

Step back and let them talk. Once they’ve established a connection, turn the conversation towards your home or community. For example, ”Mr. Homeowner decided to buy the ___ floor plan, which is the same one you are looking at. So I’m curious, Mr. Homeowner, what other floor plans and communities did you consider? How long did it take you and what was the deciding point?”

They’re not going to say anything negative in front of you so go in for the close and say something like, “Knowing what you know now, do you wish you would’ve bought sooner?”

If you’re working multiple buyers, this is a good point to go play matchmaker with a different prospect and buyer. When you follow up though, get on the offense right away with something like, “Looks like you and Mr. Smith have a a lot in common and hit it off well. What advice did he give you about [builder]? About the time he took to buy? About the overall decision?”

They’ll likely say something positive, so then you say, “That sounds great, so based on that, what do you say we go ahead and move forward with this?”

Since you’re at the party, just take a deposit and make an appointment to write the contract later so that you can keep working with your prospects. But as soon as someone says that they’re going to move forward, congratulate them in front of all the partygoers. Turn down the music and say, “I want everyone’s attention, Mr. Prospect has shared with me that he has decided to move forward with us. He’s going to buy the [floor plan] at [address]. Please welcome your new neighbor!”

Here’s something fun–if you start clapping at this point, everyone else will too. That really locks in their decision and helps eliminate any buyer’s remorse or butterflies. This is where you congratulate yourself because you just guaranteed yourself a contract.

Now find the next prospect and say, “Hidden Brooks Estates is a pretty cool community, don’t you think? What did you think about Mr. Prospect’s decision and the fact that the community welcomed him so warmly?”

After they affirm, say “I want to introduce you to someone” and then start the process again.

This stuff works. Focus on the process and watch the magic happen. Don’t have blind spots or nervousness, just do it.

Come on, get happy

June 28, 2012

Wanna be successful?

According to Shawn Achor, of the Happiness Advantage, it’s happiness, then success, not the other way around. He’s got graphs and science to back it up, but it just verifies what I’ve always known–beliefs are more important than abilities.

According to Achor, “Ninety percent of your long-term happiness is predicted not by the external world, but by the way your brain processes the world.” Ninety percent.

He also says that your brain is 37% better at sales when positive as opposed to negative, neutral, or stressed.

What would it mean to your life to be 37% better at sales? Share in the comments below.

 

Contributed by Jason Forrest:
Jason Forrest (named one of 2012′s Top Young Trainers for Training Magazine–a national, industry-wide publication) is an expert at creating high-performance sales cultures through complete training programs. He incorporates experiential learning (rather than theory) to increase sales, implement cultural accountability, and transform builders into sales organizations that build homes. A sales professional at heart, Forrest is the author of Creating Urgency in a Non-Urgent Housing Market and 40-Day Sales Dare for New Home Sales. As a consultant for many of the leading homebuilders in the United States, Canada, and Australia, Forrest’s competitive distinction is his behavior-modification approach (which focuses on people, process, and presentation) and his focus on culture change.  Learn about our new home sales training programs at http://www.forrestperformancegroup.com.